Call Victoria Road Surgery, Worthing
Victoria Road Surgery, Worthing

Welcome to Victoria Road Surgery in Worthing

This website has been developed to enable you to receive the best possible care from the Practice. We have a team of seven doctors and other health staff available for your care offering all core General Medical Services plus a number of enhanced medical services - read more about the Practice here

If you do have any problems or ideas for improvement, please do not hesitate to contact our Practice Manager, Mrs Jane De Jong.

This website uses cookies - for more information please go to our Website Disclaimer Page

Important Notice: Appointments

Please can we ask that you do not use the online booking system for an appointment for your Doctor to complete any kind of form.  This will not be completed at the appointment and would be a waste of NHS resources which are strictly for patients that have clinical problems. Thank you

Important Notice: Phone lines

The phone number for our surgery based at Durrington Health Centre is no longer available, the phones for both sites are directed to one number 01903 230656. Our trained team will be able to direct your call to both sites.

Online Services

Log on to book appointments and order repeat prescriptions by using the link below:

Log into online services from Patient Access

The Practice Aim

This Practice believes in encouraging a culture of consideration; consideration of our patients, their health, their future and the Practice staff that will determine the direction by converting strategic vision into operational reality.

We will treat everyone as an individual, with no discrimination.

This means we plan care, which emphasises the patient's individual needs, dignity and strict confidentiality.

Advice and information will be available in order to help our patients make the right choices.

We are a 'self-care aware' practice

Self Care AwareVictoria Road Surgery believes in empowering patients to take care of their own health for minor ailments.

The self care forum can be of great help - The self care forum aims to further the reach of self care and embed it into everyday life.

Self care is the actions that individuals take for themselves, on behalf of and with others in order to develop, protect, maintain and improve their health, wellbeing or wellness.

You can also visit our self-help guide and basic first aid advice on this website.

We are a Mindful Employer

Mindful EmployerMindful Employer® is a NHS initiative run by Workways, a service of Devon Partnership NHS Trust. Workways supports people with a mental health condition to find or remain in employment. Mindful Employer was developed by employers in Exeter and launched in 2004. Initially intended as a purely local initiative, it has since developed throughout the UK and has been launched abroad. Mindful Employer has been recommended as good practice by the UK government and other national organisations.

We are improving access to appointments

From the 1st October 2018, GP and nurse appointments are now available during the evening and at the weekend for people across Coastal West Sussex. This means that urgent appointments are available up to 8pm during the week, and during clinics on a Saturday and Sunday. This aims to improve access to GP appointments and help local people to get the help and support they need.

The service is run by Innovations in Primary Care (IPC), a not-for-profit company owned by local GP practices.

The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor, nurse or healthcare professional.

The teams will see new illnesses when you urgently need to see a health professional, and offer planned appointments such as family planning and smear tests that can be hard to arrange whilst at work or when you are caring for family or a loved one.

IPC has been running the MIAMI clinics in Adur and Worthing for the last three years, which has offered a very similar service, offering help for ‘Minor Injury Assessment & Minor Illnesses’. These clinics have been successful and helped local people to access the help they need outside of normal opening times.

We hope that this roll out of the hubs across the whole of Coastal West Sussex will mean that all patients registered with a GP practice in our area can benefit.

You book into the GP access hubs via your normal GP practice, and you may be offered an appointment at one of the hubs at the weekend if you call NHS 111 for urgent health advice and support. The hubs may be at your GP practice or they may be at a neighbouring GP practice locally in the community around you.

The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.

You can book these appointments by calling your registered GP practice in the normal way, and they will be able to access the booking system and make sure you receive the help and support you need.

Why not visit our online services section of our website?

Our online services allows patients registered for the service to book and cancel appointments online and to order repeat prescriptions.

CQC ratings 2016

Victoria Road Surgery was inspected in May 2016 by the Care Quality Commision and was rated as GOOD in all areas - except for 'People whose circumstances may make them vulnerable' - which was rated as OUTSTANDING.

Online patient forum

We now have an on line forum where you can leave comments, feedback or discuss any topic about the Surgery. It is free to join and enables you to discuss issues with other patients.

To join the forum please visit myppg.co.uk

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