New Practice Website
We hope that you find the new surgery website a useful addition to our practice's services. The site contains a wealth of useful information on the surgery, our staff, booking and cancelling appointments, ordering repeat prescriptions, a list of our NHS clinics and services as well as some useful health advice pages including a self help guide when you feel unwell, basic first aid advice and a list of useful health websites.
If you would like to make any suggestions on how the site could be improved then please submit our comments and suggestions form on the contact us page.
All Change at Farmdene Health Centre
Many of you will know that Dr Sarah Evans retired as a GP partner in March and Dr Janet Ward has also just retired after nearly 30 years with the Health Centre. Fortunately neither doctor is planning to hang up their stethoscopes completely and they will both continue to work as locums in the practice and also continue their teaching of medical students. Dr David Lee has also recently left for personal reasons and unfortunately Dr David Ward is now on long term sick leave. Dr David Seamark also retired last year and to date we have been unable to replace any of these positions with GP partners. The remaining GPs are all managing larger lists. However we are very pleased to announce that Dr Dianne Eddison, whom some of who may remember as a previous partner, is returning to Honiton Surgery in November. We are also filling some gaps with locum doctors.
There is a general shortage of GPs across the entire country with 1 in every 8 GP vacancies unfilled. Unfortunately Honiton Surgery is no exception. We are working hard to maintain the best service possible with the existing doctors working longer hours and more sessions, together with some regular locum doctors. However there is bound to be some disturbance to our normal service and we ask our patients to be aware of the difficulties we are facing, particularly over the summer as this is likely to lead to longer waits to get routine appointments.
We apologise in advance for any disturbance to our normal services.
Waiting Times for GP Appointments
Whilst it is common knowledge that there is a national shortage of trained General Practitioners, due to early retirements and doctors no longer wishing to enter General Practice, up until now we have been relatively unaffected here at Farmdene Health Centre. However, we are now at a point where, despite our advertising extensively, we have been unable to recruit new partners to replace outgoing partners. We have tried to fill as many gaps as possible with locum GPs, but again these are in great demand from other local practices.
The knock on effect from this is that our patients will have to wait longer to see a GP, particularly one of their own choice. The doctors ask that you ask yourself if you really do need to see a doctor, or is there another way of managing your problem? Urgent problems will continue to be given priority.
We apologise for the waiting times, however please be understanding with our receptionists and doctors who are doing their best to accommodate you.
- Self help information can be found at www.patient.co.uk or www.nhs.uk
- Our local pharmacists are highly skilled practitioners and may be able to offer advice
- MIU at Worthing Hospital can treat minor problems up to 48 hours old such as female urine infections, throat infections, sprains, strains, cuts, grazes, wounds, burns, nose bleeds, foreign bodies in the eye.
Electronic Prescribing System
A new electronic prescribing system recommended by the Coastal West Sussex Clinical Commissioning Group has recently been implemented. We expected there to be some implementation issues and unfortunately we have come across some problems that may well affect our patients. The main problem is affecting patients that have chosen to ‘collect’ their prescriptions from the surgery.
In order to rectify the problem we will need you to advise us again that you wish to collect your prescription from the surgery. Please do check with us to ensure we have the right information on your repeat prescription record.
We have also noticed some prescription destinations being automatically changed by our computer system which we will rectify as soon as we become aware of a problem.
We are extremely sorry for the obvious inconvenience caused to our patients. This is very much beyond our control. Please be patient whilst we correct our systems as quickly as possible.
Sandy Winters – Practice Manager
Farmdene Health Centre awarded £400,000 from NHS England’s Primary Infrastructure Fund
We are delighted to announce that we have been successful in securing £400,000 from NHS England’s Primary Infrastructure Fund.
This will help us build an extension on the existing flat roof here at the Health Centre. Preparatory work commences Nov 2016 with the main building work planned to start in Jan 2016 with completion May 2016. This extra space will provide additional consulting rooms and space to allow us to enhance our service to patients. We feel this is a wonderful opportunity to ‘future proof’ our surgery in very challenging but exciting times within the NHS.
The Infrastructure Fund is a four year programme to help general practice make improvements, including premises and technology . More information can be found at www.england.nhs.uk/pcif
Online Repeat Prescription Ordering and Appointment Booking
Farmdene Health Centre is pleased to offer patients the opportunity to book regular repeat prescriptions and book and cancel appointments online.
To use this online service patients must first be registered and issued with a Patient I.D. and a registration token allowing them to create a username and password to access the system. If you would like to sign up to use our online services please come into the practice and fill out the registration forms and bring valid photo I.D. with you.
You can find out more about online services here, and registered users can log in here to book appointments and order repeat prescriptions.
We are Accepting New Patients
Farmdene Health Centre is accepting new patients that live within our practice boundary - to find out more and download our registration forms please visit the registering with the surgery page.