Online patient services

You can book appointments, order repeat prescriptions and change your contact information online. You can now also use your digital TV or mobile phone.

Read the instructions below first, then access the Patient Access system once you have obtained a PIN number to use it.

Registering for the online system

The registration is simple - but for security we will need you to come into the Surgery with some proof of ID before we give you a PIN and access ID.  Acceptable ID is a photo driving licence or a passport.

Parents will be able to have a PIN for their children. Similarly, carers of people with disabilities will be able to take a PIN for them.

The Emis system can be accessed via the web at the link above from any web enabled device and also by installing the Patient Access app on your mobile phone or tablet.

Patient and practice benefit

Online access to appointment booking not only saves both time and money for the practice, but also allows reception staff to focus on other key areas and provide a better service to patients. The service has benefits for patients without internet access too - online booking system means that less people will be ringing the surgery, so it makes the practice more accessible over the phone.

The service has proved particularly popular with busy commuters, the elderly and people with disabilities. Families with young children are welcoming the service, as children often become ill at night, and parents can put their minds at rest by booking an appointment straightaway. Then if the child feels better in the morning, the appointment can be cancelled just as easily.